vansmack
Joined: October 04, 2001 at 05:01 AM UTC
Posts: 19725
Re: will call for all shows?
July 20, 2007 at 05:35 PM UTC
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Originally posted by morecowbell:
and vansmack, i seriously apologize for my tone being a little off, i meant no ill will.
No worries. I probably misread it too.
I hope you get your answer. It is odd that the folks at the club have been silent on this one - they're usually quite helpful.
brokensocscene
Joined: December 12, 2005 at 06:01 AM UTC
Posts: 9016
Re: will call for all shows?
July 20, 2007 at 05:50 PM UTC
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Shadrach posted this one after someone asked the same thing:
"You can pick those tickets up anytime our box office is open. Bring your photo ID, credit card and confirmation number."
Originally posted by Bombay Chutney:
Can't you pick up 9:30 Will-Call tickets any day before the show? Not just the actual day of the show?
mbg73
Joined: October 27, 2004 at 05:01 AM UTC
Posts: 147
Re: will call for all shows?
July 20, 2007 at 06:10 PM UTC
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I totally follow morecowbell's line of questioning here, and it's a damn good question. It might just be a tickets.com glitch, like a couple months ago when all 930 shows became 21+ on their site. Given Shadrach's response, I'd say that's likely. Being able to pick up your tickets from the club instead of having them mailed to you would work if you live in DC, but if you're in Baltimore, like me, it's a pain in the ass.
xneverwherex
Joined: September 27, 2004 at 05:01 AM UTC
Posts: 2109
Re: will call for all shows?
July 20, 2007 at 07:01 PM UTC
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yeah strangely bizarre - but cowbell is right. i cant get any show to come up without picking up tix at the box office.
i know fairly recently i got my kaiser chiefs tix delivered to me. esp if im coming down for a show, there is no way i can deal with will-call only shows in case i cant make it. this will suck if tickets.com doesnt fix this (or whoever should fix it).
El Tee
Joined: October 09, 2003 at 05:01 AM UTC
Posts: 3809
Re: will call for all shows?
July 20, 2007 at 07:15 PM UTC
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Perhaps the option became locked after Pumpkins. :D
vansmack
Joined: October 04, 2001 at 05:01 AM UTC
Posts: 19725
Re: will call for all shows?
July 20, 2007 at 07:15 PM UTC
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Originally posted by xneverwherex:
yeah strangely bizarre - but cowbell is right. i cant get any show to come up without picking up tix at the box office.
Just for clarification, are you talking about shows in NY too or just 9:30 shows?
xneverwherex
Joined: September 27, 2004 at 05:01 AM UTC
Posts: 2109
Re: will call for all shows?
July 20, 2007 at 08:31 PM UTC
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Originally posted by vansmack:
Originally posted by xneverwherex:
yeah strangely bizarre - but cowbell is right. i cant get any show to come up without picking up tix at the box office.
Just for clarification, are you talking about shows in NY too or just 9:30 shows?
just 9:30 club shows. We dont use tickets.com in NYC only ticketweb and/or ticketmaster.
vansmack
Joined: October 04, 2001 at 05:01 AM UTC
Posts: 19725
Re: will call for all shows?
July 24, 2007 at 05:25 AM UTC
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For those that missed this in the FAQ Section:
Originally posted by Shadrach:
There was some type of temporary glitch on Tickets.com's end. The problem has been fixed. Shipping is now available.
morecowbell44
Joined: November 02, 2005 at 06:01 AM UTC
Posts: 13
Re: will call for all shows?
July 24, 2007 at 06:21 AM UTC
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do you know what can be done if you bought your tix during the glitch and would really like to physically hold them… and maybe squeeze them… and love them
Shadrach
Joined: Unknown
Posts: 0
Re: will call for all shows?
July 24, 2007 at 02:23 PM UTC
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Alright folks here's the official word…
First, we're sorry if this issue inconvenienced anyone. As explained in the FAQ's there was some glitch on the part of Tickets.com that caused the problem. It has since been fixed.
If you purchased tickets during this period and the show you bought tickets for is at least 10 days out you can call Tickets.com and request that they change your method of delivery to mail. The number to call is (800) 352-0212.
Please have your credit card and confirmation number(s) handy when calling.
Again, we apologize for this minor inconvenience.