Fleet Foxes Ticket Fiasco

I got a couple tickets to the FF show at DAR in May during the pre sale put on at the FF website, not the IMP presale.  This was done through a company called TopSpin but they cannot tell me where my tickets are in the venue, AND they said I have to pick up tickets at will call.

DAR says will call tickets can only be picked up the day of the show.  Does anyone know how I can get my tickets now or at least find out where my seats are?  TopSpin is THE worst.

Thanks!
I know this doesn't help, but it needs to be said. Their new album is crap. When I heard they rerecorded the whole thing, that was the first telltale sign.
TopSpin tickets are Orchestra Row A through AA. I assume they will be allocated on the day of the show also, first come, first served.
I'm assuming they did this in order to prevent scalping. If you're a real fan, you shouldn't be worried cause you'll be guaranteed a great seat.
i suspect that these conditions were outlined when you bought the tickets (not noticing them is the buyer's fault, not the seller's).  every presale of this type that i've taken part in were clear when they wouldn't be revealing seat locations.

and, what Vas said.

so, how exactly is this a fiasco?
tough crowd! :)
sweetcell wrote:
i suspect that these conditions were outlined when you bought the tickets (not noticing them is the buyer's fault, not the seller's). 


hmm, this sounds familiar  ;D

;D
Shocker, people who frequent this forum are assholes.  Anyway, I'm not an idiot and looked at all fine print and they did not specify anything regarding tickets (where to pick them up, where the seats were, etc).  I knew they'd sell out fast, and assumed they'd be good seats, so I jumped on them even though they didn't list specific seats.

So, while someone up there seemed to have a good answer, thanks for being quick to judge to rest of you.
dpneedsanswers wrote:
Shocker, people who frequent this forum are assholes.  Anyway, I'm not an idiot and looked at all fine print and they did not specify anything regarding tickets (where to pick them up, where the seats were, etc).  I knew they'd sell out fast, and assumed they'd be good seats, so I jumped on them even though they didn't list specific seats.

So, while someone up there seemed to have a good answer, thanks for being quick to judge to rest of you.


dpneedsanswers wrote:
Shocker, people who frequent this forum are assholes.  Anyway, I'm not an idiot and looked at all fine print and they did not specify anything regarding tickets (where to pick them up, where the seats were, etc).  I knew they'd sell out fast, and assumed they'd be good seats, so I jumped on them even though they didn't list specific seats.

So, while someone up there seemed to have a good answer, thanks for being quick to judge to rest of you.


There is one forum moderator who can definitely answer this for you…

But I'm fairly certain that third party companies that run show pre-sales are not tapped into Ticketmaster so they can't assign seats when they go on sale.  They are only selling a pre-alloted number of tickets, which are then assigned manually to buyers.

This is the way Pearl Jam's Ten Club and other third party pre-sales have operated for years.  Any person who has ever bought tickets via the Ten Club never knows where they'll be sitting until they pickup their tickets on the day of the show.  And the Ten Club sells numerous tickets to each show…

And if you stick around you'll actually find we're a pretty friendly bunch here, sure there is bouts of tough love and the occasional flame war between the regulars. But overall it's pretty civil place to hangout..
sweetcell wrote:
i suspect that these conditions were outlined when you bought the tickets (not noticing them is the buyer's fault, not the seller's).  every presale of this type that i've taken part in were clear when they wouldn't be revealing seat locations.

and, what Vas said.

so, how exactly is this a fiasco?


The fiasco is that he doesn't know exactly which great seats he'll get. It's a classic fiasco. Anybody that disagrees is an asshole.
Thanks for the recent, and  kind responses.  But yes, it was a "fiasco".  TopSpin didn't anticipate many people would be interested in the pre-sale on the FF website (idiots), so the servers went down again and again. People paid money but didn't get tickets, others got tickets but were charged double, and all of us that got tickets didn't know where they were.  Once you finally got into the checkout, you could select seats, but nowhere did it say where the seats would be…but given the chance for pre-pre sale (before IMP pre sale) I had to make a move or hope to get better seats through IMP which was unlikely since you would assume the earlier presale offered by the band itself would have better tickets.  Obviously TopSpin was a poor choice, and the ticketing was/is a fiasco.

Please post more images of animals now.
But what benefit is there to knowing your exact seat ahead of time? I guess it's cool to know, but I'd think knowing it's definitely in the first few rows is enough.
Well you certainly would have gotten more sympathy from the regulars had you laid out the entire story, however the choice to use Topspin was more than likely made by the band. An IMP presale would have been done  via TM.  Have you aired your concerns via an FF forum or even Facebook?
does anyone know when the box office will open on Sunday?
doors are at 6:30, so at a minimum the box office will be open by then
http://www.930.com/concerts/#/imp/28503/

the show is all seated - what's the rush to get tickets?  did you re-sell them, so you need to deliver them ASAP?
I got the Fleet Foxes presale tickets which are in an undetermined location (read earlier in the thread).  I figure they'll give the best tickets away first which is why I'm wondering when the box office is opening. 

anyone have any helpful info?
what, the 6:30 doors info wasn't helpful?  at least you know you shouldn't arrive any later than that.

you might want to try asking in the FAQ section of this board.  that's typically where staff answer such logistical questions.