Phone Wait Issues — 930 Forums

jrpa

Joined: September 03, 2013 at 03:15 PM UTC

Posts: 29999

Phone Wait Issues March 17, 2016 at 05:43 PM UTC #

Comcast's customer service is supbar and their wait times excessively long, imho.

sweetcell

Joined: July 18, 2006 at 05:01 AM UTC

Posts: 22608

Re: Phone Wait Issues March 17, 2016 at 05:49 PM UTC #

so you think it's acceptable to wait to get into a club, but not wait to get your cable fixed? ok then..

jrpa

Joined: September 03, 2013 at 03:15 PM UTC

Posts: 29999

Re: Phone Wait Issues March 17, 2016 at 05:51 PM UTC #

sweetcell wrote:
so you think it's acceptable to wait to get into a club, but not wait to get your cable fixed?  ok then..

My hypocrisy has come to the forefront! I'm ruined!!

jrpa

Joined: September 03, 2013 at 03:15 PM UTC

Posts: 29999

Re: Phone Wait Issues March 17, 2016 at 05:52 PM UTC #

sweetcell wrote:
so you think it's acceptable to wait to get into a club, but not wait to get your cable fixed?  ok then..

Would you like a letter of apology mailed to your house over this? Because I can draw a kitten on my letterhead two days in a row.

Sidehatch

Joined: October 04, 2011 at 04:33 AM UTC

Posts: 25687

Re: Phone Wait Issues March 18, 2016 at 02:04 AM UTC #

…jetblue made me wait an extra two hours in Regan to start my Spring break
but they gave each of the $50 credits for that inconvenience ($200 credit)…so IMO the wait was worth it

jrpa

Joined: September 03, 2013 at 03:15 PM UTC

Posts: 29999

Re: Phone Wait Issues March 18, 2016 at 02:09 AM UTC #

SideBernt wrote:
…jetblue made me wait an extra two hours in Regan to start my Spring break
but they gave each of the $50 credits for that inconvenience  ($200 credit)…so IMO the wait was worth it

thats nice.

Sidehatch

Joined: October 04, 2011 at 04:33 AM UTC

Posts: 25687

Re: Phone Wait Issues March 18, 2016 at 02:33 AM UTC #

Julian, wrote:
SideBernt wrote:
…jetblue made me wait an extra two hours in Regan to start my Spring break
but they gave each of the $50 credits for that inconvenience  ($200 credit)…so IMO the wait was worth it
thats nice.

that was quite an edit

hutch

Joined: Unknown

Posts: 0

Re: Phone Wait Issues March 18, 2016 at 03:02 AM UTC #

we know what he said..

he said i work in aviation so he stole a jet blue guy's letter for his "apology letter" to me.. which he said he did not mean at all…

I saw it. I then read his joke "apology letter" where he includes a bunch of personal information about me.. my kids names.. my partner's name…jokes around about making a donation to autism research (presumably because of my kid who he names in the letter)..obviously he has my address on it.. even includes my old car's license plate (the one i nearly got killed in and which became a wreck)

creepy and inappropriate… I didn't expect much which is why I delayed in reading it..worse than expected.

vansmack

Joined: October 04, 2001 at 05:01 AM UTC

Posts: 19725

Re: Phone Wait Issues March 18, 2016 at 03:30 AM UTC #

I don't queue for anything. Including customer service.

killsaly

Joined: Unknown

Posts: 0

Re: Phone Wait Issues March 18, 2016 at 05:20 AM UTC #

wth

jrpa

Joined: September 03, 2013 at 03:15 PM UTC

Posts: 29999

Re: Phone Wait Issues March 18, 2016 at 12:04 PM UTC #

Any donations mentioned in any hypothetical letters were entirely real and not jokes. Same is true for any pictures of kittens.