hannnah
Joined: March 24, 2005 at 06:01 AM UTC
Posts: 15
more great ticketmaster customer service :(
June 25, 2009 at 04:40 PM UTC
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I followed their "standard procedure" this morning by filling out the form for accessible seating and waiting for someone to call me back - usually not an issue. They did, finally, call me back - at 12:09, to tell me that the presale was now sold out and I could try my luck on Saturday. The best they could do when I called was say "we're really sorry."
Feh.
kosmo
Joined: September 23, 1999 at 05:01 AM UTC
Posts: 16329
Re: more great ticketmaster customer service
June 25, 2009 at 04:45 PM UTC
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I'm moving this to the FAQ forum as they can probably assist you better on this issue.
hannnah
Joined: March 24, 2005 at 06:01 AM UTC
Posts: 15
Re: more great ticketmaster customer service
June 25, 2009 at 05:52 PM UTC
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So, am I screwed here, or can I be added to the (apparently) growing list of stuff Ticketmaster needs to fix from this morning's presale?
hannnah
Joined: March 24, 2005 at 06:01 AM UTC
Posts: 15
Re: more great ticketmaster customer service :(
June 26, 2009 at 05:11 PM UTC
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If there was indeed a list of stuff, thanks to whoever got me added - Ticketmaster customer service just called back, and I now have 2 tickets.