Friends with Benefits free ticket

I am sure others have addressed this on here, but I searched and searched and found nothing, so here goes.

How exactly is the free ticket used?  I just "purchased" one for 500 points, and it will be shipped soon.  Once in hand, can it used be to purchase tickets online using any type of code?  Or can it strictly be used in person at the 9:30 box office?

Thank you.  :)

Word on the street is that you log into you FWB account and you can redeem that ticket there.

I'd like to know…as I recently reached the point where I can redeem it

In my experience, after you redeem your points, you receive an e-mail asking which show you'd like to attend.  Your name is then put on the house list.

bekessler wrote:
In my experience, after you redeem your points, you receive an e-mail asking which show you'd like to attend.  Your name is then put on the house list.

how's that work for shows that sell out in 30 seconds and such?

bekessler wrote:
In my experience, after you redeem your points, you receive an e-mail asking which show you'd like to attend.  Your name is then put on the house list.

Yes, this is how it played out for me.  I just had a few false assumptions based on the place-your-order/shopping-cart style presentation of the points redemption.

any show? (including sold out shows?)

Not sold out shows.