atomicfront
Joined: Unknown
Posts: 0
Re: FREEFEST 2011
July 15, 2011 at 02:43 PM UTC
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I have virgin mobile service and kyocera phone. I am thinking of throwing the phone in the trash and getting a real mobile phone provider after this debacle. I call the Kycoera a "dumb phone".
Anyway I still say charge 10 dollars a ticket. That way it keep people away who just want something free and maybe the 300,000 to 400,000 they raise could be used to increase the quality of the line-up.
Ticketfly Customer Suppor
Joined: March 05, 2010 at 11:38 PM UTC
Posts: 104
Re: FREEFEST 2011
July 15, 2011 at 02:44 PM UTC
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This is a very interesting theory…Leave it to the boardies to be so smart!
We'll look into it. Unfortunately it's a Facebook issue.
10sweets wrote:
beetsnotbeats wrote:
Okay, it turned out that FB users who had the secure browsing box checked in their settings could not get through. I unchecked it and got through immediately, but to no avail anyway.
Why didn't TF check for this?
I was able to get thought after deselecting https from my settings. To bad it was too late.
DotTheEyes
Joined: December 03, 2009 at 07:36 AM UTC
Posts: 723
Re: FREEFEST 2011
July 15, 2011 at 02:46 PM UTC
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Had absolutely no problem this morning (using IE). Thank God. :)
Ticketfly Customer Suppor
Joined: March 05, 2010 at 11:38 PM UTC
Posts: 104
Re: FREEFEST 2011
July 15, 2011 at 02:49 PM UTC
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Do you have some high privacy settings on facebook as well?
redsock wrote:
sweetcell wrote:
redsock wrote:
The "This offer is currently restricted. Please make a different selection." language is vague and tells you absolutely nothing helpful..
redsock, i believe that that "offer restricted" error message doesn't mean it's sold out, it means you didn't get to the right page. i was getting that error yesterday but when i changed browsers it went away and i was able to buy tickets. so "restricted offer" doesn't have anything to do with ticket availability. this morning when i tried pulling tickets, i got a clear message "there are no tickets available".
I get that, but I have absolutely no way of knowing that's what it meant, especially if I'm not also on a board discussing the issue like this one. I actually got that same message on three different browsers today. Again, shit happens, tickets sell out, I make stupid user errors when trying to get tickets. But proper messaging let's me know what the problem actually is, and prevents me from repeating the same pointless steps on different browsers for ten+ minutes after tickets sell-out. That's when folks tend to get pissed off and blame Ticketfly for things like world hunger.
kbone
Joined: November 07, 2001 at 06:01 AM UTC
Posts: 535
Re: FREEFEST 2011
July 15, 2011 at 03:00 PM UTC
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beetsnotbeats wrote:
Okay, it turned out that FB users who had the secure browsing box checked in their settings could not get through. I unchecked it and got through immediately, but to no avail anyway.
Why didn't TF check for this?
Yep, finally got through to the right page now. TicketFly, how could you let this go to the public without testing this on multiple configurations? I understand it's a Facebook thing, but you're ultimately responsible for it.
hutch
Joined: Unknown
Posts: 0
Re: FREEFEST 2011
July 15, 2011 at 03:02 PM UTC
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Is Ticketfly a ticketing agency or a front for Nigerian hackers?
;D
atomicfront
Joined: Unknown
Posts: 0
Re: FREEFEST 2011
July 15, 2011 at 03:02 PM UTC
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I will have to give ticketfly some credit. In a few minutes they were able to process all tickets. So obviously it worked for most people.
skeeter
Joined: May 29, 2003 at 05:01 AM UTC
Posts: 4011
Re: FREEFEST 2011
July 15, 2011 at 03:03 PM UTC
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TFlyAmy wrote:
We'll look into it. Unfortunately it's a Facebook issue.
Of course it is. Facebook, with their wacky "https" protocol.
grax
Joined: July 11, 2011 at 01:03 PM UTC
Posts: 5
Re: FREEFEST 2011
July 15, 2011 at 03:13 PM UTC
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I have no idea if I got tix or not. The instruction link provided by TFlyAmy did not work last night or this morning and she never addressed it, as far as I know. From what I read here, one just has to go to the page and press "Like". If so, I might have tix. If not, no.
It's a shame that clear, coherent instructions were unavailable, especially with someone from the middleman monitoring the board. But that's the way of ticketfly, apparently.
This whole process could be so much easier for all concerned if there were a simple lottery - let people apply over a three-day period, say, and select 20K entries or whatever the number is. Do the pre-sale the same way a week before. It avoids the short, sudden, apparently overwhelming load on communications lines and on servers, and whatever the result, everyone knows they had a fair shot and nobody would have any (rational) reason to complain. I guess the folks at ticketfly are gluttons for much-deserved punishment.
grax
Joined: July 11, 2011 at 01:03 PM UTC
Posts: 5
Re: FREEFEST 2011
July 15, 2011 at 03:15 PM UTC
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hutch wrote:
Is Ticketfly a ticketing agency or a front for Nigerian hackers?
;D
Maybe TFlyAmy can answer that later, but I think it's supper time in Lagos right about now.
jellen
Joined: May 03, 2005 at 05:01 AM UTC
Posts: 9
Re: FREEFEST 2011
July 15, 2011 at 03:16 PM UTC
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You're doing it wrong
StoneTheCrow
Joined: January 05, 2006 at 06:01 AM UTC
Posts: 2297
Re: FREEFEST 2011
July 15, 2011 at 03:18 PM UTC
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I'm guessing there werent any tix to re-release this morning. Been going at this om/off for 75 minutes and nobody has popped om to say they just scored a pair.
Will just wait at this point.
jellen
Joined: May 03, 2005 at 05:01 AM UTC
Posts: 9
Re: FREEFEST 2011
July 15, 2011 at 03:27 PM UTC
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For anyone that got tickets (or not) and is having problems logging in to their Ticketfly accounts, use this link:
http://bit.ly/TFlyAccountI was unable to log in to my account via the main ticketfly page, but this link worked just fine.
Chrisg71
Joined: January 20, 2011 at 03:00 AM UTC
Posts: 29
Re: FREEFEST 2011
July 15, 2011 at 03:30 PM UTC
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grax wrote:
I have no idea if I got tix or not. The instruction link provided by TFlyAmy did not work last night or this morning and she never addressed it, as far as I know. From what I read here, one just has to go to the page and press "Like". If so, I might have tix. If not, no.
It's a shame that clear, coherent instructions were unavailable, especially with someone from the middleman monitoring the board. But that's the way of ticketfly, apparently.
This whole process could be so much easier for all concerned if there were a simple lottery - let people apply over a three-day period, say, and select 20K entries or whatever the number is. Do the pre-sale the same way a week before. It avoids the short, sudden, apparently overwhelming load on communications lines and on servers, and whatever the result, everyone knows they had a fair shot and nobody would have any (rational) reason to complain. I guess the folks at ticketfly are gluttons for much-deserved punishment.
The instructions were posted, multiple times, on both the Virgin fb page and by posters in this very thread. If you couldn't figure out how to do it when thousands upon thousands could, then that's on you. While TFly has had issues, it was ultimately up to Virgin Mobile on how the whole process was conducted, so if you have issues with that, take it up with them.
grax
Joined: July 11, 2011 at 01:03 PM UTC
Posts: 5
Re: FREEFEST 2011
July 15, 2011 at 03:55 PM UTC
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Chrisg71 wrote:
grax wrote:
I have no idea if I got tix or not. The instruction link provided by TFlyAmy did not work last night or this morning and she never addressed it, as far as I know. From what I read here, one just has to go to the page and press "Like". If so, I might have tix. If not, no.
It's a shame that clear, coherent instructions were unavailable, especially with someone from the middleman monitoring the board. But that's the way of ticketfly, apparently.
This whole process could be so much easier for all concerned if there were a simple lottery - let people apply over a three-day period, say, and select 20K entries or whatever the number is. Do the pre-sale the same way a week before. It avoids the short, sudden, apparently overwhelming load on communications lines and on servers, and whatever the result, everyone knows they had a fair shot and nobody would have any (rational) reason to complain. I guess the folks at ticketfly are gluttons for much-deserved punishment.
The instructions were posted, multiple times, on both the Virgin fb page and by posters in this very thread. If you couldn't figure out how to do it when thousands upon thousands could, then that's on you. While TFly has had issues, it was ultimately up to Virgin Mobile on how the whole process was conducted, so if you have issues with that, take it up with them.
If I had lots of time, I could wade through 30 pages of comments and find ones that said that you just follow the link, "Like" it, and you are done. That is, in fact, what was being said. When the ticketfly rep posts a link to instructions and that link does not work, that is inconvenient. Not all of us have spent the week obsessing about this, and timely instructions are not too much to think would be available.
10sweets
Joined: September 01, 2009 at 07:30 PM UTC
Posts: 7
Re: FREEFEST 2011
July 15, 2011 at 04:16 PM UTC
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Chrisg71 wrote:
grax wrote:
I have no idea if I got tix or not. The instruction link provided by TFlyAmy did not work last night or this morning and she never addressed it, as far as I know. From what I read here, one just has to go to the page and press "Like". If so, I might have tix. If not, no.
It's a shame that clear, coherent instructions were unavailable, especially with someone from the middleman monitoring the board. But that's the way of ticketfly, apparently.
This whole process could be so much easier for all concerned if there were a simple lottery - let people apply over a three-day period, say, and select 20K entries or whatever the number is. Do the pre-sale the same way a week before. It avoids the short, sudden, apparently overwhelming load on communications lines and on servers, and whatever the result, everyone knows they had a fair shot and nobody would have any (rational) reason to complain. I guess the folks at ticketfly are gluttons for much-deserved punishment.
The instructions were posted, multiple times, on both the Virgin fb page and by posters in this very thread. If you couldn't figure out how to do it when thousands upon thousands could, then that's on you. While TFly has had issues, it was ultimately up to Virgin Mobile on how the whole process was conducted, so if you have issues with that, take it up with them.
Not that I'm really upset, but nothing in the instructions said anything about disabling https from your FB security settings. If you had that selected, you got a error when the Ticketfly page loaded.
DeathFromAbove1979
Joined: November 29, 2006 at 06:01 AM UTC
Posts: 5038
Re: FREEFEST 2011
July 15, 2011 at 05:29 PM UTC
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According to the Twitter page @VirginFestival ALL tickets were in carts within 60 seconds.
Wow.
Say what you will about TicketFly but that's just supply and demand. Chill out peeps. It's passed, more will be released, or pay 50$, or volunteer.