hutch
Joined: Unknown
Posts: 0
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:52 PM UTC
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I still don't get what happened. TIcketfly crashed and was completely down seemingly
but one could buy tickets anyways?
was the problem that Ticketfly was down or that the link to buy tickets we all had was incorrect?
azaghal1981
Joined: June 17, 2004 at 05:01 AM UTC
Posts: 12035
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:54 PM UTC
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As far as MPP goes, it looks as though Ticketfly is just a portal and another company handles the actual sales…or something.
brokensocscene
Joined: December 12, 2005 at 06:01 AM UTC
Posts: 9016
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:55 PM UTC
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we refreshed and got it to work, silly.
hutch wrote:
I still don't get what happened. TIcketfly crashed and was completely down seemingly
but one could buy tickets anyways?
was the problem that Ticketfly was down or that the link to buy tickets we all had was incorrect?
yohansen5b
Joined: May 04, 2004 at 05:01 AM UTC
Posts: 136
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:55 PM UTC
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hutch wrote:
I still don't get what happened. TIcketfly crashed and was completely down seemingly
but one could buy tickets anyways?
was the problem that Ticketfly was down or that the link to buy tickets we all had was incorrect?
i'm not entirely sure. for one, they changed links to the actual sale after it went down. i was using chrome and it kept showing up as 404-error. i then tried a different browser after a while and everything worked out. some nerds on facebook encouraged clearing your cookies; i'm sure that had an effect, too.
chancegardener
Joined: August 13, 2001 at 05:01 AM UTC
Posts: 311
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:57 PM UTC
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yeah thanks for the working link Yada, you really saved the day !
sweetcell
Joined: July 18, 2006 at 05:01 AM UTC
Posts: 22608
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:58 PM UTC
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dunno if it's the server reboot that did it, or is traffic dies down, or whatever, but around 10:35 or 10:40 i was able to refresh the TF page and proceed from there. so the system did eventually work.
seth, you mention "growing pains" - this is stuff that TF should have tested, and fixed, before going live. it's called load testing. if they can't do it internally, they can hire firms to simulate traffic spikes like the one experienced this morning. seems like a good thing to invest in, given how much ill will these crashes cause.
K8teebug wrote:
People are pissed on facebook.
even if TF worked perfectly, people would have been pissed: there aren't enough tickets for everyone, some people were going to be shut out. just so happens that people can blame TF for the site crash.
Driveway
Joined: September 27, 2003 at 05:01 AM UTC
Posts: 619
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:58 PM UTC
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Ticketfly is about on par with Metro today.
hutch
Joined: Unknown
Posts: 0
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 02:59 PM UTC
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The link that worked for me - still present via Merriweather- is different from the link in the email with the password.
atomicfront
Joined: Unknown
Posts: 0
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:00 PM UTC
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I have no complaints I got tickets, everyone I know got tickets.
brokensocscene
Joined: December 12, 2005 at 06:01 AM UTC
Posts: 9016
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:00 PM UTC
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go back to work
sweetcell wrote:
dunno if it's the server reboot that did it, or is traffic dies down, or whatever, but around 10:35 or 10:40 i was able to refresh the TF page and proceed from there. so the system did eventually work.
seth, you mention "growing pains" - this is stuff that TF should have tested, and fixed, before going live. it's called load testing. if they can't do it internally, they can hire firms to simulate traffic spikes like the one experienced this morning. seems like a good thing to invest in, given how much ill will these crashes cause.
K8teebug wrote:
People are pissed on facebook.
even if TF worked perfectly, people would have been pissed: there aren't enough tickets for everyone, some people were going to be shut out. just so happens that people can blame TF for the site crash.
sweetcell
Joined: July 18, 2006 at 05:01 AM UTC
Posts: 22608
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:06 PM UTC
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hutch wrote:
I still don't get what happened. TIcketfly crashed and was completely down seemingly
but one could buy tickets anyways?
was the problem that Ticketfly was down or that the link to buy tickets we all had was incorrect?
the TF link goes to another server: ticketingcentral.com. Yada posted the direct link to the ticketingcentral page, thus by-passing the crashed TF page. we got to buy tickets while everyone else was blocked by the crashed TF site ;D
azaghal1981 wrote:
As far as MPP goes, it looks as though Ticketfly is just a portal and another company handles the actual sales…or something.
it looks like it's still TF. different domain doesn't imply different company, ticketfly could operate both ticketfly.com and ticketingcentral.com. makes sense to have the two systems separate - during an onslaught like this morning, tf.com's crash didn't affect people putting in orders on ticketingcentral.com.
bags
Joined: October 30, 2001 at 06:01 AM UTC
Posts: 8545
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:07 PM UTC
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The general sale is still tomorrow – gggrrrr, folks who lose their minds when the presale runs out make me crazy (20.000 tickets are all gone in 10 minutes – ohmygod!!). It's a presale, it's not all that tickets. It's probably about 20% of the tickets. Try tomorrow, you'll likely be fine. With how widely this presale password was distributed, this was about as frantic a presale as you can imagine.
DeathFromAbove1979
Joined: November 29, 2006 at 06:01 AM UTC
Posts: 5038
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:07 PM UTC
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I got tickets on Ticketfly…
skeeter
Joined: May 29, 2003 at 05:01 AM UTC
Posts: 4011
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:17 PM UTC
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Many thanks to Yada!
Ticketfly Customer Suppor
Joined: March 05, 2010 at 11:38 PM UTC
Posts: 104
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:17 PM UTC
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THANKS for sticking with us, everybody! Phew! Was rough-goin there for a minute.
As you probably know, the free tickets are now "sold" out. More available tomorrow.
But you can still go on and grab $125 seats and donate to charity.
Let's all remember that if you're complaining from a home, you're better off than the teens this event is meant to help. Perspective is a wonderful thing.
If you would still like to donate to help end youth homelessness, you can give from your mobile phone (any carrier), without going to Ticketfly. Text VIRGIN to 85944 and a one-time donation of $5 will be added to your mobile phone bill or deducted from your prepaid balance.
Thanks, bros!
-Amy
DeathFromAbove1979
Joined: November 29, 2006 at 06:01 AM UTC
Posts: 5038
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:18 PM UTC
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i STill havent received my confirmation email… but I have the confirmation number…
El Tee
Joined: October 09, 2003 at 05:01 AM UTC
Posts: 3809
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:22 PM UTC
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Bags wrote:
Man TF is the longest of all processes…!
agreed
*Humming "The Way We Were" and thinking of tickets.com*
MyraEllen
Joined: June 11, 2004 at 05:01 AM UTC
Posts: 766
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:24 PM UTC
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TFlyAmy wrote:
Let's all remember that if you're complaining from a home, you're better off than the teens this event is meant to help. Perspective is a wonderful thing.
Yes, please let that perspective make you forget about the fact that TicketFly totally failed today ;)
I'm not pissed, because I have perspective. I just think it's funny that you'll try to get people to overlook the way TF failed by reminding them that they should just be happy they aren't homeless teens.
Ticketfly Customer Suppor
Joined: March 05, 2010 at 11:38 PM UTC
Posts: 104
Re: Virgin Free Fest returning to Merriweather
July 23, 2010 at 03:25 PM UTC
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Seth, you're amazing.
James- you can still get $125 tickets! And donate on top of that! Yay charity.
Seth wrote:
James wrote:
Now I can get tickets but it's only giving me an option to choose 1 or 2 $125 tickets, not zero. WTF?
that was special for you