Virgin Free Fest returning to Merriweather

also just got 2.

Damn it!

Just got 2 on hold. Then TF wouldn't recognize my account even though I'm signed in. So, entered all as a new account only to time out at the very last second.

Went back only to find they are all sold out again.

After letting the verification letter screen stay frozen for over half a hour, I tried again. Getting the no more tickets screen. Oh well.

TFlyAmy wrote:
Has anyone gotten tix so far? Let me know.

Thanks for your patience, guys.

-Amy

The fact you actually have to check in 45 min later to see if *anyone* has produced tickets yet is CASE CLOSED on ticketfly. Get your shit together or stick to small clubs.

I was able to get in an pull up tickets as well. Looks likes when things got sorted out, everyone who was hanging around got right in. I will update on whether or not tix are available when I know more.

-Amy

slowgraffiti wrote:
also just got 2.

I love your nick. October can't come soon enough.

We can see that people are buying tickets. I was actually just wondering about the forum members.

-Amy

^ Hey, at least she's here and trying to work with us!

Maybe it's just that she's trying to give a bit extra service to we forumites since tickets themselves don't indicate as much.

Edit:
As Amy's post above proves.

Thanks, Amy. Some of us very much appreciate that.  ;)

TFlyAmy wrote:
I was able to get in an pull up tickets as well. Looks likes when things got sorted out, everyone who was hanging around got right in. I will update on whether or not tix are available when I know more.

-Amy

failure.

I finally got through and even after it said the time was out, it was still trying to go through (the final page). I decided that I would call ticketfly on the offchance it had gone through.

I dont have a problem with a show being sold out - but its pretty bad when youre trying to connect to customer service and it goes to a busy signal and drops you. What kind of customer service is this? I understand a need to get away from ticketmaster/livenation - but I usually expect customer service to either put you in a queue or something.

So then i tried the other route - and pressed 3 for another dept. Prob something with web issues. I stayed on hold for 20 mins and I figured Id take a chance and see if I could get another order through and actually get a confirm. Around 11am it finally worked.

Someone might want to check into the customer service dept. Does it even exist? Hanging up on customers is usually not the best idea. Now Ill just cross my fingers and hope I do see a confirm so I dont have to call to find out if it really went through.

On the upside - my tonsilitis is going more unnoticed when I put all my energy into this :D

Yes, we have many *many* customer service reps who got to work at 6 this morning to take your calls! But the traffic was very high and only so many phones can be answered.

If you need any customer support service help, press #3 to chat with them at 877-435-9849

-Amy

Jaguar wrote:
Crap! Finally got through and now there are no tickets available (10:30AM - Free tickets) (Too freaking broke for the $125 options.)

aww too bad Jag…

Looks like the GAs are sold out, guys. You can still get premium pavilion tickets for $125, the proceeds of which also go to charity.

Thanks

-Amy

TFlyAmy wrote:
Looks like the GAs are sold out, guys. You can still get premium pavilion tickets for $125, the proceeds of which also go to charity.

Thanks

-Amy

some of the proceeds

the rest goes to funding the show

Right. Sorry, Seth.

Thanks for keepin an eye out!

to those who didn't get tickets: you'll have one last chance on sept 24 when the unclaimed tix will be released.  i think a number of people will bail ("hey, it's free, so if i don't go it's no loss to me"), plans will change, and scalpers will realize that they can't fence their tix b/c of the name-must-match-ID thing. 

And, as usual, we'll let you know if any more tix become available.

-Amy

amy and/or seth: when more tickets become available, including on 9/24, maybe not announce it to the general public?  limit the info/reminder to the vfest list, this board, maybe facebook, etc?  i'm sure there will be plenty fo demand without having to post it everywhere.

a lot of us appreciate your efforts to foster loyalty.  i hope the whiners don't discourage you from continuing to do it.

Thanks for all your understand, Sweetcell!

We will decide the best way to distribute the tickets if more should become available.



-Amy

I believe this has already been answered, but I'm going to ask anyway instead of search through the past 15 pages.

Is there anyway I can transfer my tickets to someone else? I brought them knowing I probably wasn't going to go and knowing that I have friends who wanted to go but for whatever reason wouldn't be able to get tickets. I believe someone said the name has to match the ticket, so is there anyway I talk to TFly and have them just change the name on the ticket?

I understand these measures were taken to prevent scalping, but is there anyway we could make this work?