Virgin Free Fest returning to Merriweather

Oh well don't pick up any  of your tickets then.  I am sure there is a party of two somewhere that wants to go.

James wrote:
I'd rather miss FreeFest than miss a day with her.

Deal.  I'll take Celeste to the show.  Tell her I'll bring the sunscreen…

TFlyAmy wrote:
The language on the event was clear.

That is all about that!

Huh?
I think, James she is saying you would have been told of cancellation at this point?
I just read the address rule on the ticket page…there was a whole lotta reading while trying to obtain tickets. I only heard about the rule via the forum while the sale was happening.

TF I didn't get the free d/l not sure I want it, but is it emailed?

did they say there was another artist yet to be announced? 

Perhaps you should be the one working for TF.  ;)

El wrote:

TFlyAmy wrote:
The language on the event was clear.

That is all about that!

Huh?
I think, James she is saying you would have been told of cancellation at this point?
I just read the address rule on the ticket page…there was a whole lotta reading while trying to obtain tickets. I only heard about the rule via the forum while the sale was happening.

TF I didn't get the free d/l not sure I want it, but is it emailed?

When can we expect a schedule to be announced?

Yada wrote:
When can we expect a schedule to be announced?

IMO: 48 hours before the show.  be grateful if it's any sooner than that.  virgin fest/freefest have traditionally been foot-draggers when it comes to scheduling.

I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:

"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!

There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."

Thanks. Kittens and hugs and flowers.

-Amy

Not trying to be a smartass, but was that info on any page if you chose not to donate to a charity, and hence no credit card page appeared?

Also, given that each page pf the ticket "purchase" was on a timer system, I imagine many people didn't read the fine print in fear that the delay caused by reading the fine print would cause them to time out. I know the first time through, I got timed out (due to website slowness, not my own slowness). Not making excuses for myself, just commenting that I imagine many people feel rushed and hence aren't able to read the fine print.

You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

Thanks again.

TFlyAmy wrote:
I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:

"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!

There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."

Thanks. Kittens and hugs and flowers.

-Amy

James Ford,

Once they sort through 30,000 orders?  Wonder if they're doing that now? Care to share, TFlyAmy?

I'm sure that you will receive an email (?) from TF once they determined that you did 2 orders,… or maybe not (human error likely?) and they somehow miss it…  ;D  GOOD LUCK!!!

James wrote:
You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

I would think that doing a database sort and search would take about five seconds. And then dumping the email addresses of the perpertrators into a mass email would take about five more seconds.

But i'm not any kind of expert, so that's just a guess. Maybe it's more tricky.

Vas wrote:
James Ford,

Once they sort through 30,000 orders?  Wonder if they're doing that now? Care to share, TFlyAmy?

I'm sure that you will receive an email (?) from TF once they determined that you did 2 orders,… or maybe not (human error likely?) and they somehow miss it…  ;D  GOOD LUCK!!!

James wrote:
You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

Did you use two separate email addresses? 

I used mine, my wife used hers.

Vas wrote:

Did you use two separate email addresses? 

It wasn't fine print. It was posted in bold, all caps, red letters on the page before you made your selection. We are not responsible for those who chose not to read this disclaimer.

Some folks just choose not to read. We post signs all over out in front of the venue before each show with things like "Illegal Drug Use Will Not Be Tolerated" and "No Photo, No Audio, No Video" and still bust people for illegal drug use or using cameras and recording devices.

If you get pulled over for speeding and tell the cop you didn't see the sign with the posted speed limit you're not going to get much sympathy.

James wrote:
Not trying to be a smartass, but was that info on any page if you chose not to donate to a charity, and hence no credit card page appeared?

Also, given that each page pf the ticket "purchase" was on a timer system, I imagine many people didn't read the fine print in fear that the delay caused by reading the fine print would cause them to time out. I know the first time through, I got timed out (due to website slowness, not my own slowness). Not making excuses for myself, just commenting that I imagine many people feel rushed and hence aren't able to read the fine print.

You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

Thanks again.

TFlyAmy wrote:
I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:

"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!

There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."

Thanks. Kittens and hugs and flowers.

-Amy

Have you considered a careeer in law enforcement?  ;D

So basically if there are more than two people in a household, the pruchaser should have read the large print and made up a bogus home address and would have been fine? I'm sure many people did that.

In essence it seems that the rule penalizes people who didn't read the rule, rather than serving as some kind of scalping filter, right?

Shadrach wrote:
It wasn't fine print. It was posted in bold, all caps, red letters on the page before you made your selection. We are not responsible for those who chose not to read this disclaimer.

Some folks just choose not to read. We post signs all over out in front of the venue before each show with things like "Illegal Drug Use Will Not Be Tolerated" and "No Photo, No Audio, No Video" and still bust people for illegal drug use or using cameras and recording devices.

If you get pulled over for speeding and tell the cop you didn't see the sign with the posted speed limit you're not going to get much sympathy.

James wrote:
Not trying to be a smartass, but was that info on any page if you chose not to donate to a charity, and hence no credit card page appeared?

Also, given that each page pf the ticket "purchase" was on a timer system, I imagine many people didn't read the fine print in fear that the delay caused by reading the fine print would cause them to time out. I know the first time through, I got timed out (due to website slowness, not my own slowness). Not making excuses for myself, just commenting that I imagine many people feel rushed and hence aren't able to read the fine print.

You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

Thanks again.

TFlyAmy wrote:
I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:

"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!

There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."

Thanks. Kittens and hugs and flowers.

-Amy

I think you are wasting you time with the constant posting the same thing in this thread.  Email Seth and tell him about your predicament.  He seems like a nice guy I am sure he will give you another ticket. 

This is nothing new…

Two years ago for ACDC the fanclub allowed each member to buy two tickets to a single show..

but only one membership per address

I signed up and got two floors….my better half got two really good sides

Her order was cancelled..

We knew we were playing with fire.

I applaud ACDC..in the end me and my better half went together and were not able to hook up two other people…But the people on the floor at ACDC included a lot of real fans who because of ACDC's prescience paid 100 a floor ticket ..in the free market a lot of these would have gone for 400.

Honestly I don't know why this is so difficult to accept. It's a pretty standard industry practice. All this back and forth really isn't going to change anything.

Could you have gotten around this by using a work address or something like that for the second pair of tickets? Yes. But my guess is that you didn't do this because you missed the disclaimer, not because of a moral or ethical dilemma.

James wrote:
Have you considered a careeer in law enforcement?  ;D

So basically if there are more than two people in a household, the pruchaser should have read the large print and made up a bogus home address and would have been fine? I'm sure many people did that.

In essence it seems that the rule penalizes people who didn't read the rule, rather than serving as some kind of scalping filter, right?

Shadrach wrote:
It wasn't fine print. It was posted in bold, all caps, red letters on the page before you made your selection. We are not responsible for those who chose not to read this disclaimer.

Some folks just choose not to read. We post signs all over out in front of the venue before each show with things like "Illegal Drug Use Will Not Be Tolerated" and "No Photo, No Audio, No Video" and still bust people for illegal drug use or using cameras and recording devices.

If you get pulled over for speeding and tell the cop you didn't see the sign with the posted speed limit you're not going to get much sympathy.

James wrote:
Not trying to be a smartass, but was that info on any page if you chose not to donate to a charity, and hence no credit card page appeared?

Also, given that each page pf the ticket "purchase" was on a timer system, I imagine many people didn't read the fine print in fear that the delay caused by reading the fine print would cause them to time out. I know the first time through, I got timed out (due to website slowness, not my own slowness). Not making excuses for myself, just commenting that I imagine many people feel rushed and hence aren't able to read the fine print.

You said those whose orders are being cancelled will be contacted by customer service. At what point will this be done?

Thanks again.

TFlyAmy wrote:
I think I posted this once before. But this is the exact text that was on the ticket page BEFORE you chose your tickets and entered card info:

"TICKETS ARE NON-TRANSFERABLE. Do not buy tickets from a secondary source!

There is a 2 ticket limit per person/credit card/address. Over the limit orders will be cancelled. Must have ID matching name on ticket for entry."

Thanks. Kittens and hugs and flowers.

-Amy

That's all I wanted, aknowledgment that dishonest people have benefited from a flawed system. Just like Live Nation in Montgomery County.

Help me here - how have dishonest people benefited here?